Dr. Santanu Mukherjee

  • Designation: Professor, School of Business
  • Email ID: This email address is being protected from spambots. You need JavaScript enabled to view it.
Academic Qualification:
  • Ph.D. in Management- Indian School of Mines, Dhanbad.
  • Project Management Professional – PMI, USA.
  • M.Tech in Industrial Engineering & Management- Indian School of Mines, Dhanbad.
  • B.Tech – NIT, Rourkela
  • Corporate Experience:
    30 Yearsin the domain of IT Service Delivery& Consulting, Manufacturing and Supply Chain Management.
    Worked for some of the industry leaders such as, Satyam, Tata Steel, CMC Ltd and SAIL.
  • Academics and Research Experience
    06 Years of teaching and research experience in the domain of Management Education.
Career Highlights and Awards:
  • While with Satyam, successfully taken up various senior management assignmentson IT Service Delivery & Consulting, Customer Account Management, Customer Relationship Management, Process Optimization, Change Management and IT Service Portfolio Management.
  • Successfully delivered various overseas assignments as a Consultant, Project Manager and Relationship Manager in Europe and USA.
  • Successfully spent two years as a Program Manager with an American Insurance Giant for the automation of its health insurance programs in USA.
  • As a Project Manager, successfully implemented various pioneering in-house automation projects for Tata Steel in collaboration with M/s Voest Alpine, Austria. Tata Steel was awarded with the presidential gold medal for these pioneering automation initiatives.
  • Successfully implemented overseas consulting assignments providing CMMI certification and audit preparation for IT houses in Mauritius and Bangladesh.
  • Proven track record in providing various corporate training in India and overseas.
  • Consulting assignments with ICFAI (Kolkata) for imparting low cost management education in 2nd tier cities in West Bengal.
  • Visiting Faculty with ICFAI, Kolkata and XIM, Bhubaneswar.
  • Published research papers in peer reviewed international journals of repute.
Areas of Teaching and Research Interest:
  • e-Business; Project Management; Software Management; Supply Chain Management; Customer Relationship Management; Operations Management and Business Analytics.